Warranties and Policies

Wolters Kluwer Financial Services’ compliance warranty and policy documents are well maintained and updated with the latest information, so you know where you’re covered.

Customer Disaster Recovery Support Plan

We hope you’ll never need it. But if you do, you can be assured we’re committed to supporting you in getting your organization back up and running quickly. In the event of a disaster, we’re prepared to help you assess your situation quickly and get ready to resume business operations.

Limited Compliance Warranty (Banking and Mortgage)

Our compliance warranty addresses the high standard of coverage we’ve implemented for lending, deposit, and retirement plan documents produced by the banking division of Wolters Kluwer Financial Services and its subsidiary AppOne Services, Inc.

Limited Compliance Warranty (Indirect Lending)

Enjoy peace of mind knowing that your documents are compliant. Our limited compliance warranty outlines coverage for indirect lending and lease documents produced by the banking division of Wolters Kluwer Financial Services and its subsidiary AppOne Services, Inc.

Terms and Conditions (Paper Products)

Gain a better understanding of how we will work together. This document provides the terms and conditions for products produced in a paper format and that are not otherwise subject to a written license agreement or similar agreement for their use.

Privacy and Data Security Policy

We believe in the safekeeping of your reputation and your account-owner confidentiality. Our policy on privacy and data security describes how we comply with Title V of the Gramm-Leach-Bliley Act and its implementing regulations (“GLB Act”).

Standard Software Support Policy

You can count on us to provide the necessary software support when you need it. Our software support policy contains a comprehensive overview of software support services including our hours of operation and incident handling procedures.